What To Tell the Tow Dispatcher

What To Tell the Tow Dispatcher

When you are stranded on the side of the road, the first call you need to make is to a tow truck. But what information do you need to give the dispatcher in order for them to help you? First, you will need to give them your location. This includes the name of the road you are on and the nearest cross street. If you are able to, it is also helpful to give them a landmark, such as a restaurant or gas station. Next, you will need to give them your contact information, including your name, phone number, and email address. Finally, you will need to describe your vehicle and the problem you are having. This should include the make, model, and year of your vehicle, as well as a brief description of the problem. By following these steps, you can ensure that the tow truck dispatcher has all of the information they need to help you.

What’s Your Location?

If you find yourself broken down on the side of the road, it is important to tell the dispatcher your exact location. This will help the tow truck driver find you more quickly and get you back on the road. When you call for roadside assistance, the dispatcher will ask you for your location. Be prepared to give them a specific address or intersection, as well as any landmarks that might be nearby. If you are unsure of your exact location, describe the nearest exit or cross street. The dispatcher may also ask you for a phone number so they can call you back if they get disconnected. In any case, giving the dispatcher your location will help to ensure that you receive prompt and efficient service.

What’s Your Vehicle Make and Model?

When you call a tow truck, the dispatcher will need to know the make and model of your vehicle so they can send the appropriate truck. This information will help them determine the size and type of truck that is needed, as well as the best way to hook up your vehicle. In some cases, they may even need to know the year of your vehicle so they can look up the correct instructions. So, before you call a tow truck, be sure to have this information ready. It will make the process go much smoother and help ensure that your vehicle is safely towed to its destination.

What’s Your Vehicle’s Problem?

If you’re having car trouble and need a tow truck, the dispatcher will need to know some basic information about your vehicle and the problem you’re experiencing. Be prepared to give the make, model, and year of your car, as well as your current location. It’s also helpful to have a brief description of the problem, such as ‘dead battery’ or ‘flat tire.’ This will help the dispatcher send the appropriate truck and ensure that the driver is prepared with the right equipment. With this information, the dispatcher can get you the help you need as quickly and efficiently as possible.

Will Towing my Car Damage the Transmission?

Your car could break down for a variety of reasons, leaving you stranded on the road with very little options. Conveniently, towing companies are found all across the country. It’s important to remember that professionals can help you get out of the situation and get you back on the road.

However, some services might accidentally damage your car when they’re trying to transport you and your vehicle to a garage for better inspections. Transmission damage is an all too common story among people who have been towed, which may raise some questions about if you should get your vehicle towed at all or get professional help at the roadside.

There are very safe ways to transport you and your vehicle to your destination and trusted towing companies with a large amount of experience know which equipment to use so that your car does not get damaged.

The Right Equipment

A flatbed truck is the equipment of choice when a vehicle is being transported. This ensures that your car is lifted up safely and securely onto the back of the truck without much trouble. Essentially, your car has a secure piggyback ride all the way to the next garage. Careful action will allow you to observe just how professional the services you have enlisted may be.

A wheel lift truck will probably be the next equipment of choice if a flatbed truck isn’t available at short notice. Your car is carefully lifted on its front or back tires, leaving another pair on the road during the tow. If your tow truck driver is not told about what’s wrong with your car or issues with your car that are already there, additional damage can be incurred. At your request, most tow truck companies will probably use a car dolly to ensure that no damage is done to your vehicle when a wheel lift truck is being used.

The Risk of Transmission Damage

Transmissions on cars are relatively sensitive. Stick shift or manual transmission cars will likely have little to no damage over time, even for long distances. When it’s being towed, manual transmission cars are likely to last long distances while being told without wear and tear grinding down the transmission.

Automatic transmission cars, meanwhile, are likely to be more sensitive to damage. Towing experts would automatically know to tow your car on it’s not driving wheels so that the transmission is not damaged. Otherwise, there is a very high risk of developing issues while driving towards the garage. Traveling a short distance while being towed on the driving wheels is fine, but issues will arise if it goes on for a very long time.

Considering Towing Services

Professional towing services will likely be able to immediately identify which towing equipment is appropriate for your situation and which techniques to use so that your car is not damaged while being towed. It’s important to ask for information about the service that you have enlisted. With proper communication, you can get yourself and your car to safety without any issue.

For these kinds of services, you can always trust the professional mechanics and experts at McDonough Towing to get where you need to go. Our team knows how to handle both manual and automatic transmission cars. You can rest easy while being towed when you call us for help on the road.